New from Cleverly: AI agents for the system you already use

AI agents for FM and service operations

Clever Agents turn emails, calls, reports and supplier updates into ready-to-approve operational actions.

Reduce helpdesk admin, capture missed work, and keep jobs moving without replacing the system your team already uses.

Your team should not have to read every email, chase every supplier or manually pull actions out of every report

FM and service teams spend too much time interpreting information, moving it between systems, and working out what needs to happen next.

Clever Agents sit above your inbox, phone line, documents and work-order system to prepare the next action for your team.

They do not replace your people. They remove the repetitive admin that slows them down.

From information to action

01

Connect

Clever Agents connect to the channels where work arrives: inboxes, phone lines, documents and supported operational systems.

02

Understand

The agent identifies the customer, location, asset, job, urgency and required next step.

03

Prepare

It creates a ready-to-approve action card, such as a new work order, supplier chase, customer update, compliance action or escalation.

04

Approve

Your team stays in control. Actions can be reviewed, edited, approved or rejected before anything is sent or updated.

Reduce admin without losing control

Clever Agents are designed for busy FM and service teams that need faster coordination, better visibility and fewer missed actions.

OutcomeWhat it means
Less helpdesk adminReduce manual triage, copying, chasing and updating
Faster responseTurn emails and calls into action cards in minutes
Fewer missed actionsCatch issues hidden in reports, certificates and supplier replies
Better customer updatesKeep customers informed without constant manual chasing
Stronger audit trailSee what the agent read, what it recommended and who approved it

Built for FM and service workflows

Generic AI tools can summarise emails. Clever Agents are designed to understand operational work.

They recognise locations, assets, suppliers, priorities, access notes, due dates, service lines, complaints, certificates, remedials and work-order actions.

That means they can support the actual workflows your team runs every day.

Human-in-the-loop by default

Clever Agents prepare actions. Your team approves them.

Every recommendation includes the source information, confidence level and suggested next step, so your coordinators can move quickly without giving up control.

See what Clever Agents would do with your real work

Send us a sample of operational emails, reports or call scenarios and we will show you the action cards Clever Agents would prepare.