How much of your helpdesk's day goes on copying, chasing and checking?
Your team has jobs to coordinate and customers to look after. But first, someone has to read the email, find the right job, copy the details and work out what happens next.
In a free 20-minute inbox review, we'll explore one repetitive task in your operation and identify a practical way to make it easier.
Does any of this sound familiar?
The same information gets entered twice
A customer emails a request. Someone reads it, finds the site and copies the details into the job system.
An update turns into a search
A supplier replies. Someone has to find the original job, check what happened and decide who needs to know.
The next step depends on someone remembering
A message needs a reply, an update or a follow-up. Keeping it moving becomes another task for the helpdesk.
Bring one frustrating task. Leave with a clearer next step.
We'll help you identify:
- Where the effort sitsThe copying, checking or chasing involved in one everyday process.
- What could changeA practical improvement to the workflow, with or without automation.
- Whether Inbox Agent is worth exploringIncluding what would need checking with your existing systems.
You don't need to prepare documents or send us emails beforehand. Just describe how your team works today.
Where could your helpdesk save time?
Choose a time for your free 20-minute inbox review with Adam, founder of Cleverly.
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A few questions
We're happy with our current software. Is this still relevant?
Yes. We can look at the manual work around your existing system. If an integration could help, we'll check what is feasible before recommending a solution.
Do I need to share our inbox or customer information?
No. The first conversation can be based entirely on your description of the process. There's no need to connect your inbox or send customer emails.
Is this a product demo?
No. The focus is one task your team would like to make easier. We can show a relevant example if it helps. If Cleverly or Inbox Agent looks useful, we'll explain why and you can decide whether to explore it further.